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Privacy Policy

Effective: April 1, 2024

Last Updated: November 15, 2025

Introduction

Welcome to Notella! This Privacy Policy describes how we collect, use, and share your personal information when you use our iOS and web application ("Notella", also known publicly as "Notella: AI Note-taker", "Notella AI Notes", or any related phrase).

Who We Are

Notella is owned and operated by Pixelpuff Pvt Limited, a United Kingdom–registered private limited company. We are a small, independent company dedicated to providing an efficient and reliable AI-powered note-taking experience.

Information We Collect

Audio Recordings and Files

Notella may store audio recordings, PDFs, and files you upload so you can access, summarize, review, or generate flashcards from them at any time. This content remains under your control and can be deleted at your request.

App Functionality and Analytics

We collect minor information necessary for basic app functionality and analytics. This includes data such as:

  • The number of notes you have created
  • Timestamps of your activity
  • Device activity data
  • Usage patterns and feature interactions

We use third-party services to help us manage and analyze this data to improve your experience with Notella.

Third-Party Services

We use trusted third-party services to support our operations. These services may collect and process your data according to their own privacy policies:

Important Notice About AI Model Training:

We do not use your personal information (including personal data) to train our own models. However, our third-party service providers may collect and use your personal information (including personal data) to train their own models.

While we seek to choose service providers that share our commitment to privacy, including as it relates to using personal data for model training, we cannot guarantee or control the independent actions of third-party companies.

How We Use Your Information

We use the information we collect to:

  • Provide Services: Store and process your audio recordings, files, and notes
  • Generate AI Features: Create transcriptions, summaries, and flashcards from your content
  • Improve Our App: Analyze usage patterns to enhance features and fix bugs
  • Process Payments: Manage subscriptions and billing through our payment partners
  • Communicate: Send you service updates and respond to your inquiries

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Data Deletion

You can request to have your information deleted entirely from our systems at any time. To request deletion of your data, please contact us at the email address below. We will process your request within 30 days.

Data Access

You have the right to request a copy of the personal information we hold about you. We will provide this information in a portable format within 30 days of your request.

Data Correction

If you believe any information we hold about you is inaccurate or incomplete, you can request that we correct or update it.

Opt-Out

You may opt out of analytics tracking through your device settings (iOS: Settings → Privacy → Tracking) or by contacting us directly.

Access to Personal Information

We may transfer your personal information (including personal data) to an affiliate, a subsidiary, or a third party in the event of any reorganization, merger, acquisition or sale, joint venture, assignment, transfer, or other disposition of all or any portion of our business, assets, or stock, including, without limitation, in connection with any bankruptcy or similar proceeding.

In such cases, we will ensure that the receiving party agrees to protect your personal information in accordance with this Privacy Policy or provide you with notice and an opportunity to opt out of the transfer.

International Data Transfers

As we operate globally and use third-party services that may be located in different countries, your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Children's Privacy

Notella is not intended for children under the age of 13 (or 16 in the European Economic Area). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

Updates to Our Privacy Policy

We may update this Privacy Policy at any time by posting the updated version with a new "Last updated" date at the top of this page. We will notify you of any material changes by:

  • Updating the "Last Updated" date
  • Sending an email notification to your registered email address
  • Displaying an in-app notification

Your continued use of the Notella website, application, products, and/or services after any updates to this Privacy Policy will constitute your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue using our services.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We will respond to your inquiry within 30 days and work with you to address any concerns you may have about your privacy.

Thank you for using Notella.

We appreciate your trust and are committed to protecting your privacy.