Zoom includes a native recording feature available on all plans, though the options differ between free and paid accounts. To start recording on desktop, click the Record button in the meeting toolbar or use the keyboard shortcut Alt+R (Windows) or Command+Shift+R (Mac). A recording indicator appears in the top-left corner to notify all participants that the session is being recorded.
On the free plan, recordings are saved locally to your computer as MP4 files. You can choose the save location in Zoom's settings under Recording. Paid plans (Pro, Business, Enterprise) unlock cloud recording, which stores files on Zoom's servers and makes sharing easier. For detailed instructions on Zoom's recording options, see the official Zoom support documentation.
Only the meeting host can start a recording by default. However, the host can grant recording permission to other participants through the "Participants" panel. This is useful when the host wants to delegate recording responsibility or when multiple people need to capture different segments of a long meeting.
Local recording saves the meeting as an MP4 video file and an M4A audio file directly to your hard drive. The advantage is that you do not need a paid Zoom plan and you have full control over the files. The downside is that the files can be large (roughly 200MB per hour of video), and sharing requires uploading them to a separate service.
Cloud recording saves the meeting to Zoom's servers and provides a shareable link. The recording is processed in the cloud, so your computer's performance is not affected during the meeting. Cloud recordings also generate a separate audio-only file and, on Business and Enterprise plans, an automatic transcript.
For teams that need to search through past meetings or share recordings across the organization, cloud recording is the better choice. The shareable links include password protection and expiration options, giving you control over access. Local recording makes more sense for individual use or when bandwidth is limited.
Keep in mind that Zoom's cloud storage has limits based on your plan. Pro accounts get 5GB, and Business accounts get 10GB per license. If your team records frequently, you may need to archive old recordings to external storage or use a third-party integration that handles storage more efficiently.
Zoom's built-in recording captures video and audio, but it does not generate structured notes or action items. Third-party tools fill this gap by joining your Zoom meeting as a participant, recording the session, and producing AI-generated summaries, transcripts, and action item lists.
Tools like Notella integrate directly with Zoom and can be configured to join meetings automatically based on your calendar. They record the audio, generate a real-time transcript, and produce a summary organized by topic with action items highlighted. This eliminates the need to review a full recording just to find one key decision.
When choosing a third-party tool, consider how it handles data privacy. Some tools process audio on their own servers, while others offer on-device processing. Check whether the tool complies with your organization's data handling policies, especially if your meetings involve sensitive information. You can explore how Notella compares to other options on our comparison pages.
Recording Zoom meetings on mobile works differently than on desktop. On iOS and Android, only cloud recording is available. Local recording is not supported on mobile devices. This means you need a paid Zoom plan (Pro or higher) to record from your phone or tablet.
To start a cloud recording on mobile, tap the three-dot "More" menu at the bottom of the screen and select Record to the Cloud. The same recording indicator appears for all participants. You can pause and resume the recording as needed.
If you are on a free plan and need to capture a meeting from your mobile device, third-party screen recording tools built into iOS (Control Center) and Android (Quick Settings) can record the screen, but they will only capture your device's audio output. For full meeting audio including all participants, a paid plan or a third-party meeting recording tool is the most reliable option.
Zoom offers automatic transcription for cloud recordings on Business, Education, and Enterprise plans. The transcript is generated after the recording is processed and appears as a separate .vtt file alongside the video. You can view the transcript synced with the recording playback, making it easy to jump to specific moments in the meeting.
The accuracy of Zoom's built-in transcription depends on audio quality, speaker accents, and background noise. For meetings with multiple speakers or technical terminology, the error rate can be noticeable. Editing the transcript directly in Zoom's web portal is possible but time-consuming for longer meetings.
For higher-quality transcripts, dedicated audio transcription tools offer better accuracy and additional features like speaker identification, custom vocabulary, and integration with note-taking workflows. These tools process the audio using specialized speech recognition models that are trained on conversational data rather than general-purpose audio.
If your primary goal is to capture meeting content for reference, consider whether you need a full transcript or just a structured summary. Full transcripts are useful for compliance and legal purposes, but for day-to-day meetings, an AI-generated summary with key decisions and action items is often more practical. Learn about the differences in our meeting productivity guide.
Recording laws vary by jurisdiction, and failing to comply can result in legal liability. In the United States, federal law requires one-party consent, meaning at least one participant must know the recording is happening. However, many states, including California, Florida, and Illinois, require all-party consent, meaning every participant must agree to be recorded.
Outside the US, laws differ significantly. The European Union's GDPR requires explicit consent and imposes strict rules on how recorded data is stored and processed. Canada, Australia, and many Asian countries have their own recording consent frameworks. For meetings with participants in multiple jurisdictions, the safest approach is to follow the strictest applicable law. Refer to resources like the Digital Media Law Project's guide on recording consent for jurisdiction-specific details.
Zoom's recording notification is a helpful first step, but it is not a substitute for obtaining explicit consent. Best practice is to announce at the beginning of the meeting that the session will be recorded and ask if anyone objects. For formal or sensitive meetings, consider obtaining written consent in advance.
Store recordings securely and limit access to people who need it. Establish a retention policy that specifies how long recordings are kept and when they are deleted. This is especially important for organizations subject to industry regulations like HIPAA, SOX, or FINRA. Integration with tools like Google Meet and Microsoft Teams should also follow the same consent and storage practices.
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